I think I'll have to send it to Samsung for repair... does anyone have experience with Samsung Repair Service? I hope it will not take months to get it back...
My touchpad is dead...
My touchpad is dead...
Yesterday my touchpad stopped suddenly to work, now it's not even detected by BIOS, like it was phisically disconnected. My usual "luck".
I think I'll have to send it to Samsung for repair... does anyone have experience with Samsung Repair Service? I hope it will not take months to get it back...
I think I'll have to send it to Samsung for repair... does anyone have experience with Samsung Repair Service? I hope it will not take months to get it back...
Please consider a little donation to keep the 'Linux On My Samsung' project up and running. Thank you!
RE: My touchpad is dead...
Well, some days ago my touchpad suddenly returned to life. I'm starting to think to a loose contact inside my NC10. Or the new BIOS 07CA has done some kind of magic, I don't know. Anyway, I'm not sending it for repair, we'll see if it happens again. After all I have 9 months of warranty yet, so there is no need to rush.
Anyway, I have to say that Samsung support is great.
I contacted them via their website, all my questions got an answer in a couple of hour. After only 2 days I was contacted by the courier sent to take my NC10 for repair. Touchpad was just returned to life, so nothing done.
Well, after this experience I can say for sure that the NC10 will not be the last product I will buy from Samsung.
Anyway, I have to say that Samsung support is great.
I contacted them via their website, all my questions got an answer in a couple of hour. After only 2 days I was contacted by the courier sent to take my NC10 for repair. Touchpad was just returned to life, so nothing done.
Well, after this experience I can say for sure that the NC10 will not be the last product I will buy from Samsung.
Last edited by voria on 26 Apr 2009, 20:10, edited 1 time in total.
Please consider a little donation to keep the 'Linux On My Samsung' project up and running. Thank you!
RE: My touchpad is dead...
Same thing here... They replaced a connection cable between the LCD and the video card: they came to my house and returned with the repaired laptop in 2 days!
